Frequently Asked Questions
Everything you wanted to know about our curriculum, formats, and policies.
What formats do you offer?
We run cohorts, self-paced programs, intensive workshops, and bootcamps. Cohorts include live sessions, peer feedback, and graded deliverables. Self-paced courses include office hours and community access.
Copy linkHow much time should I allocate?
Most courses run 4–8 weeks and require 4–6 hours per week. Bootcamps are 2–3 weeks with higher intensity. All programs include optional deep dives for advanced learners.
Copy linkWhat outcomes can I expect?
You will ship tangible assets: a validated positioning statement, a structured syllabus, production templates, delivery runbooks, and a growth plan. We do not promise specific revenue figures or timelines.
Copy linkHow is pricing structured?
Pricing reflects instructor time, curriculum depth, and support level. We offer transparent tiers and occasional scholarships for underrepresented educators.
Copy linkDo you offer refunds?
For self-paced courses, we offer a 7-day refund window if less than 20% of the content was completed. Cohorts and workshops include a transfer policy to a later date if you give notice before the cohort starts.
Copy linkHow does support work?
Support channels include async Q&A, office hours, and review sessions. We maintain a 2-business-day SLA for responses, excluding holidays.
Copy linkAre the courses accessible?
We provide captions, transcripts, keyboard-friendly navigation, and readable contrast. If you need accommodations, contact us and we will work with you.
Copy linkDo you train teams or brands?
Yes. We run private cohorts and tailored workshops for studios and brands. Share your goals via the contact form and we’ll propose a scope.
Copy linkWhich tools and platforms do you recommend?
We teach platform-agnostic principles and provide reference stacks for LMS, analytics, email, and community. Choices depend on compliance, budget, and internal capabilities.
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